Senior Producer — Infinity Ward
2017–2023- Led end-to-end program management for a 20–40 person engineering org spanning Engine & Graphics, Tools, Systems, and Build & Release. Shipped major Call of Duty titles and sustained Warzone as a live service at 2M+ peak concurrent players across PlayStation, Xbox, and PC.
- Managed resource allocation across the engineering org — balancing headcount against milestone priorities across concurrent titles, tracking utilization, and coordinating external vendor relationships and deliverable scope.
- Owned the tools program end-to-end, coordinating delivery of both net-new and improved developer tooling for a 300-person studio. Ran prioritization sessions with the tech director, triaged inbound requests, and translated approved work into milestone plans and sprint schedules aligned to production timelines.
- Maintained live-service stability for a 2M+ concurrent player platform by monitoring crash dashboards across PlayStation, Xbox, and PC. Triaged highest-impact issues into Jira, maintained active investigation ownership, and gated every fix through testing review before release — holding crash rates to a sub-3% target.
- Partnered with technical leads and directors to translate long-term engineering vision into a trackable roadmap. Kept six years of live-service delivery predictable — when targets shifted, re-planned scope and trajectory to land close to the original commitment rather than letting it slip.
- Sustained daily live-operations releases and monthly title updates across a 2M+ player live service. Managed weekly in-game store drops per ~6-week season, with accelerated cadence for special events, coordinating engineering capacity against a continuous content schedule.
Projects: Call of Duty: Modern Warfare · Call of Duty: Warzone · Call of Duty: Modern Warfare II